Policy for the processing of personal data and cookies on Hogia's websites


1. General information

When you visit Hogia's websites, you accept the conditions of this policy for the processing of personal data and cookies during your use of the website. 

Separate terms and conditions apply to the use of services offered on the website.

Hogia AB, co. reg. no. 556108-8039, is responsible for the website. For information and enquiries, please send an email to marie.vassiliadis@hogia.se. For other contact details, see the website.

2. Cookies

Hogia's websites use cookies. A cookie is a small text file that is stored on the device you use to visit a website. A cookie can either be a session cookie or a persistent cookie, which remains on your computer for a longer period of time. A session cookie is erased when you close the browser, while a persistent cookie is stored on your device. Cookies are used to give website users the best possible experience on our website. For instance, preferences such as language settings can be saved to make navigation easier the next time the user visits the website.  

We use cookies to make our website easier to use, and to customise the user's experience on the website. The information collected by cookies is name, e-mail, phonenumber and IP adress. The collected information is used to track the user's browsing behaviour. We determine usage patterns to improve our search and filter functionality, to develop the user experience, and to make advertising more relevant. Neither are users' IP addresses stored in our databases as a result of visiting our website. This means that the information collected can never be linked to an individual website user's identity. 

Hogia's websites also use cookies to track and report on website traffic and number of visitors. We also use third party cookies from other companies for carrying out market studies and traffic reports.

You can use your browser settings to delete cookies and disable the storage of cookies on your computer. However, doing this may prevent many functions on Hogia's websites from working correctly.

For more information about cookies, visit www.pts.se.

3. Personal data

We only process personal data that you have chosen to provide us with, for instance if you contact us via the form on our website or via email. We use this data to process and answer your enquiries in the best possible way.

If you subscribe to our newsletter, your personal data will also be used for distributing the newsletter as well as for marketing purposes. 
We may also share your personal data with trusted third parties in the manner and to the extent necessary in order for us to fulfil our commitments to you, for instance with regard to distributing our newsletter.

As a subscriber, you have a right to access the personal data we hold about you, and to have your data corrected or deleted. 
Hogia AB is responsible for the processing of your personal data. To request further information on the processing of your personal data, or to ask to have your personal data corrected or deleted, please email us on gdpr@hogia.se.

4. Intellectual property rights

All materials on the website, including text, pictures, trademarks and graphic branding, identity and design elements, belongs to the Hogia Group or our collaborative partners. All use of such materials for purposes other than using the website, or any copying of such materials by you, as the user, requires Hogia's prior written approval.

Any use of materials in violation of these terms and conditions may result in prosecution.

5. Responsibility

Hogia accepts no responsibility and offers no guarantee regarding the quality, functionality or availability of the website or its contents. Moreover, if we make reference to third parties, we accept no responsibility for the materials and contents on the third party's website either.

6. Applicable law

Any disputes arising from these terms and conditions shall be subject to Swedish law with exception for its rules regarding choice of law, with Uddevalla District Court as the court of first instance.

7. Hogia cookies

Necessary to help make a website usable by enabling basic functions and secure areas

Cookie

Domain

Purpose

Expiry

Provider

__cfduid

Hogia.se

Used by the content network to identify trusted web traffic

365 days

Zopim

ASP.NET_SessionsId

Hogia.se

Preserves the visitor’s session state across page requests

Session

Hogia

NSC_#

Hogia.se

Used to distribute traffic to the website on several servers in order to optimise response times

Session

Hogia

 

 

To collect visitor statistics and understand how visitors interact with the website

Cookie

Domain

Purpose

Expiry

Provider

_ga and _gid

Hogia.se

Hogia.com

Registrers a unique ID that is used to generate statistical data on how the visitor uses the website

26 months

Hogia

_gat

Hogia.se

Hogia.com

Used by Google Analytics to throttle request rate

Session

Hogia

AWSALB

Hogia.se

Registers which server-cluster is serving the visitor. This is used cotext with load balancing, in order to optimize user experience

6 days

Zopim

Collect

Hogia.se

Hogia.com

Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels

Session

Google Analytics

nQ_visitsId

Hogia.se

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes

365 days

Google Tag Manager

SC_ANALYTICS_GLOBAL_ COOKIE

Hogia.se

Used by Sitecore to identify the visitor on repeat visits to the website

10 years

Hogia

 

Cookies to create targeted audience-oriented marketing

 

Cookie

Domain

Purpose

Expiry

Provider

__zlcmid

Hogia.se

Preserves users states across page requests

365 days

Zopim

_hjIncludedInSample

Hogia.se

Lets Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps etc.

365 days

Google Tag Manager

 

Fr, _fbp and tr

Hogia.se

Used by Facebook to deliver a series of advertisement products

3 months

Facebook

ads/ga-audiences

Hogia.se

Used to re-engage visitors that are likley to convert to customers based on the visitor’s online beaviour across websites

Session

Google Adwords

GPS

Hogia.se

Registers a unique ID on mobile device to enable tracking based on geographical location

1 day

Youtube

IDE

Hogia.se

Used for optimization, reporting and measurement of targeted ads

24 months

Google DoubleClick

Test_cookie

Hogia.se

Used to check if the user’s browser supports cookies

Session

Google DoubleClick

r/collect

Hogia.com

Is used to send data to Google Analytics about the visitor’s device and behavior. It tracks the visitor across devices and marketing channels

Session

Google DoubleClick

VISITOR_INFO1_LIVE

Hogia.se

Estimates the users’ bandwith on pages with integrated YouTube videos

179 days

Youtube

YSC

Hogia.se

Registers a unique ID to keep statistics of what videos from YouTube the user has seen

Session

Youtube

yt.innertube::nextId

Hogia.se

This cookie stores information about the video to be shown after current video

Persistent

Youtube

yt.innertube::requests

Hogia.se

Unclassified

Persistent

Youtube

yt-remote-cast-installed and yt-remote-session-name

Hogia.se

Stores the user’s video player preferences using embedded YouTube video

Session

Youtube

yt-remote-connected-devices

and

yt-remote-device-id

Hogia.se

Stores the user’s video player preferences using embedded YouTube video

Persistent  

Youtube

yt-remote-fast-check-period and yt-remote-session-app

Hogia.se

Stores the user’s video player preferences using embedded YouTube video

Session

Youtube

Zte#

Hogia.se

Saves a Chat ID that recognises a device between visits during a chat session

Session

Zopim

e.gif

Hogia.se

Pixel that identifies potential business customers

Session

Albacross

nQ_cookieId and nQ_visitId

Hogia.se

Identifies potential business customers

70years

Albacross